Start free, add your team when you're ready, and only pay for what you use.
For a solo founder or a small shop answering customers on one WhatsApp number.
For small teams moving their WhatsApp out of one phone.
₹9992 months free
₹832.50
per month, billed yearly
3 team members
Start with StarterIncludes:
For support and sales teams that need structure.
₹2,4992 months free
₹2,082.50
per month, billed yearly
10 team members
Start with GrowthEverything in Starter, plus:
For teams that connect Custoz to the rest of their business.
₹5,9992 months free
₹4,999.17
per month, billed yearly
25 team members
Start with ProEverything in Growth, plus:
For larger teams with several numbers, brands or regions.
Custom price
Billed yearly, by invoice
Unlimited team members
Talk to salesEverything in Pro, plus:
Prices exclude GST. WhatsApp message charges from Meta are billed separately at Meta's rates.
| Features | Free | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|---|
| Inbox | |||||
| Team members | 2 | 3 | 10 | 25 | Unlimited |
| Shared inbox, assignments, notes | |||||
| Templates and quick replies | |||||
| WhatsApp forms | |||||
| Routing rules | |||||
| Tickets and callbacks | |||||
| AI | |||||
| AI replies a month | 100 | 500 | 2,500 | 10,000 | Custom |
| Knowledge base | |||||
| Dashboard agent | |||||
| Marketing | |||||
| Broadcasts | |||||
| Audiences | |||||
| Automations | |||||
| Campaigns | |||||
| Connect | |||||
| Events API and webhooks | |||||
| Integrations | |||||
| Customer portal | |||||
| Several WhatsApp numbers | |||||
| Support | |||||
| Help center | |||||
| Support channel | Chat and email | Priority | Named manager | ||
Something else on your mind? Ask our team.
No. Meta charges for some WhatsApp messages, such as template messages you send first. Those charges are billed by Meta at its published rates and are separate from your Custoz plan.
Bring your WhatsApp number, your team and your FAQs. Custoz does the rest.
No credit card needed.